4 Things Every Pastor Must Do Every Day

I like structure. Lists and tables (think excel not dining room) are the best. One of my favorite structure hacks is what I call “quadrant brainstorming”. It’s a marriage of brainstorming and mind mapping but with rules and guidelines.

I begin by drawing a circle in the middle of the page and then drawing two perpendicular lines to divide the circle into four quadrants (I would say it looks like a cross-hair but that’s no longer a fashionable term, so think of it as a pie with four pieces). I then draw four more circles, each connected by a line to one of the original circle’s quadrants. I finish by dividing the four circles into four quadrants also. Now I’m ready.

I use this process to think about a project I need to complete, people I need to meet or manage, a resource I need to create or my roles and responsibilities for a given week. I also use this method every week as part of my sermon preparation process.

Whatever I am trying to bring into focus, I begin by identifying the four big pieces. In a sermon, it’s the four movements I hope to work through. It might be four people who are my direct reports. It might be the four thematic goals (WIGs if you’re a Covey devotee) of a project I’m working on. I’m not sure why I like four so much. I have no science or magic to suggest that it is the perfect number, but I like the cross in the middle of the circle and four seems to be useful and flexible number. It’s large enough to include everything without being so small that something gets missed.

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This Sunday, the four pieces of my sermon (I’m preaching on Nicodemus) are:

  1. The conversation behind the conversation
  2. The Kingdom of God
  3. New Birth
  4. Turn Your Eyes Upon Jesus

On Good Friday, we create an event called The Via Dolorosa. It is a prayer walk through the Upper Room, the Garden, and then through multiple stations to the foot of the cross. You might think of it as an evangelical remix of the Stations of the Cross. I used my quadrants to create our big picture plan for the event. The four primary categories of planning are:

  1. Design
  2. Execution
  3. Volunteers
  4. Promotion

All that to say this. Yesterday, while I was working out, I was thinking about the role of a pastor. Perhaps this is a reflection of my own neurosis, but I’m constantly trying to sharpen my own understanding of what I do so that I can do it better. I want to narrow my focus so I can focus on what is most important and beneficial. By defining the four quadrants of my life as a pastor I can evaluate my plans by asking questions like, “Where does this activity fit? Am I being balanced? What am I neglecting?”Here’s the four things I think I ought to be dealing with every day:

  1. People — Equipping the people of God to do the work of God
  2. Programs — Repeating events (usually weekly) such as Worship Gathering, discipleship groups, etc.
  3. Projects — One time activities, events or initiatives which enhance our ability to equip people and improve programs
  4. Problems — They happen. The buck stops with me. I have to address them and find solutions

The great benefit I experience from quadrant brainstorming is an escape from chaos. By creating guardrails for my thinking process, I am forced to sometimes make decisions about what is most important and what is nice but expendable. Clarity is a powerful force when harnessed. When I find it lacking, I draw a circle and two lines.

 

Pastor: You are too worried about First Impressions.

A few years ago, we launched an initiative called “The Glue Team.” The goal was to make our church more “sticky.” Our hope was that we could be more intentional about building relationships, specifically with those who were new to our church or on the margins of our church.

Essentially, we put together a team of about 12 people who committed to arriving early on Sunday mornings and spending their time in the worship center meeting people who were seated prior to the service.

(At our church, as I’m sure happens at many other churches, the first people into the worship center before the service are often those who do not have significant relationships or they are people who are visiting for the first time and don’t want to arrive late. Those who are well-connected often spend extra time in the lobby cafe reconnecting with each other.)

The Glue Team was a minimal success, but for a variety of reasons, we shut it down after about nine months. At the end of the run, we gathered the team for a debriefing meeting and to discuss what other methods might be more effective to accomplish our goals.

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For me, the biggest takeaway from that meeting was what I now call “The Opperman Principal.” My friend Charlie Opperman shared about a book he was reading that stressed the importance of closure and last impressions. He cited funerals as an illustration of the lengths to which we go in order to create a positive last impression of our friends and family members who have died. He suggested that we direct more focus on people’s “last impression” of The Gathering than on their first impression.

In some church circles, this is heresy. “First Impressions” has become an a cornerstone program in many church’s strategic connection plan. Amazon has multiple pages of books which were written to teach us how to make better first impressions at church. I agree that first impressions are important, but a great first impression will be forgotten after a bad last impression and a bad first impression can be overcome by a great last impression.

More often than not, the lasting impression is the last impression.

Our church is transitioning, not only in size but in staff roles. In the next few weeks, we will have a dedicated Pastor for Connections. His role is to empower people to move from their first connection at The Gathering into a LIFEgroup, a serving role or both. He will, of course, be overseeing our “first impression” team but he will also be paying close attention to our “last impression” experience.

Over the coming months, we will be constantly asking the question, “What needs to happen in order for someone to leave our parking lot and say, ‘I can’t wait to come back next week?'”

We will write the stories that lead to that statement. We will identify what we can control and work on to promote more people making that statement. And hopefully, the Opperman Principal will enable us to communicate more of God’s message to more people so that we can make more of a difference in more of God’s world.